The Story Behind Bangkok's Most Trusted Gifting Brand
UrbanFlowers began with a simple mission. To make gifting in Bangkok effortless, joyful, and full of heart. From a single bouquet hand-delivered by Johannes to more than 20,000 happy customers, our journey has been about one thing: making someone happy through flowers, cakes, chocolates, and thoughtful gifts that carry emotion in every detail.
20,000+
Happy Deliveries
3-Hour
Same Day Delivery
4.8/5
Customer Rating
From Seed to Startup
Our journey of building Bangkok’s most trusted gifting brand.
How We're Different
We do everything with love, precision, and a touch of obsession. Every flower is hand-selected directly from farms for the freshest quality. Every bouquet is crafted by expert florists with over 15 years of experience, each bringing artistry and emotion to every stem. Our pastry chefs and chocolatiers are professionals trained in five-star hotels, creating cakes and chocolates from scratch using Belgian chocolate, natural cream, and our own recipes — nothing less than what we’d proudly serve to our own families. We never sell anything we don’t stand behind. If it’s not excellent, it doesn’t leave our studio.
"What We Stand For"
- Our team of expert florists, pastry chefs, and chocolatiers treat every creation as a reflection of their craft — combining years of experience with uncompromising quality and care.
Average Florist
- ✗
Pre-made, one-size-fits-all bouquets
Most florists rely on standard templates, offering limited personalization or creativity.
- ✗
Same-day delivery with limited time slots
Deliveries often depend on third-party drivers, with timing that can’t be guaranteed.
- ✗
Flowers sourced from mixed wholesalers, freshness not guaranteed
Many shops rely on bulk markets, which means flowers can sit for days before use.
- ✗
Basic presentation — wrapped in plastic or paper
Standard wrapping lacks elegance and often hides the craftsmanship of the bouquet.
- ✗
Focused only on flowers, not complete gifting
Most florists don’t offer cakes, chocolates, or coordinated gift sets.
- ✗
Standard customer service with limited personalization
Customer support is often automated or lacks attention to individual details.
★ UrbanFlowers ★
- ✓
Expertly Handcrafted by Florists
Every bouquet is individually designed by Bangkok’s most experienced florists (10–15 years of expertise), ensuring perfect balance and beauty.
- ✓
3-Hour Bangkok Delivery Guarantee
We don’t just promise fast delivery — we guarantee it. Every order is handcrafted and delivered by our own drivers within 3 hours anywhere in Bangkok, so your gift arrives perfectly fresh and right on time.
- ✓
Farm-Fresh Quality
We source directly from farms for maximum freshness and longer-lasting flowers.
- ✓
Premium Packaging
Every order arrives in elegant, reusable packaging finished with ribbon detail — ready to gift instantly.
- ✓
All-in-One Gifting Experience
Flowers, cakes, chocolates, gifts and hampers — all made in-house with the finest ingredients.
- ✓
Personal Touch
Handwritten notes, video messages, and caring customer support — real people behind every gift.
Our Mission
To inspire meaningful connections through beautifully crafted gifts and experiences — combining our own creations with carefully curated partners — delivering joy, quality, and purpose in every moment.
Our Vision
To become the global platform where thoughtful gifting connects people effortlessly, turning every occasion into an unforgettable expression of happiness and care.
Meet Our Founder
Hi, I’m Johannes. I started UrbanFlowers because I wanted to make gifting effortless, joyful, and beautiful.
I’ve built startups before, but this one’s personal, it’s about creating happiness, one delivery at a time. Every bouquet we send and every cake we bake carries a piece of someone’s heart to another.
Our florists and pastry chefs put their expertise and care into every creation, ensuring each gift reflects the emotion behind it.
My vision is simple: to be Bangkok’s most trusted gifting service, where quality meets emotion, and where every order is treated like it’s for our own family.
"Make someone happy, make a difference."
- Johannes Bergstrom, Founder & CEO
Meet Our Talented Team
The passionate experts who make your gifting dreams come true
Nono
Head Florist • Wild Garden Style
With over 10 years of experience and more than 12,000 bespoke bouquets created, JJ leads our floral design team with creativity and precision. Known for her wild garden style, she believes every bouquet should tell a story that connects emotion and beauty.
"“Every flower has a voice — I just help them sing together.”"
Lewie
Head Pastry Chef • Culinary Innovator
Trained in fine European pastry arts, Lewie brings over a decade of experience from five-star hotel kitchens to UrbanFlowers. He leads our bakery with a focus on flavor, balance, and craftsmanship — creating premium cakes and desserts using the finest Belgian chocolate and ingredients sourced daily.
"“Baking is not just technique — it’s emotion you can taste.”"
May
Operations • Customer Happiness & Delivery
May ensures every order runs seamlessly — from customer care to perfect on-time delivery. With years of experience in service operations, she leads our team of florists, chefs, and drivers to maintain excellence in every detail. Her focus: happiness from the first click to the final handover.
"“Great service is invisible — because everything works exactly as it should.”"
Athena
Chocolatier • Artisan of Flavor
A passionate chocolatier with over 8 years of experience crafting pralines, bonbons, and truffles, Athena combines traditional French methods with Thai-inspired creativity. She handcrafts every piece in small batches using fine Belgian chocolate — transforming simple moments into something extraordinary.
"“Chocolate is art — and every piece should feel like a gift.”"
What We Stand For
Our values guide every bouquet, every delivery, every interaction
Thoughtfulness
Every gift starts with care — we think about who it’s for, what it means, and how it will make them feel. From the smallest flower to the final ribbon, everything is chosen to bring genuine happiness.
Creativity
We believe gifting should feel as special as the person receiving it. Our florists and pastry chefs design every arrangement and cake with imagination, turning ordinary moments into unforgettable ones.
Sustainability
We’re proud to craft beauty responsibly — using eco-friendly packaging, minimizing waste, and sourcing flowers directly from farms. Sustainability isn’t a trend for us; it’s how we give back to nature.
Speed & Precision
Every moment counts. That’s why our 3-hour delivery across Bangkok is built on precision — from handcrafting to packaging to doorstep. Each gift arrives on time, fresh, and presented to perfection.
Community Giving
Happiness grows when shared. For every order, we donate 10 THB to local Bangkok charities supporting children and education. Together with our customers, we’re creating smiles that go beyond gifting.
Thai Roots
UrbanFlowers was born in Bangkok and built with heart by local florists, chefs, and artisans. Our roots inspire us to celebrate Thai creativity while bringing world-class quality to every bouquet, cake, and hamper we create.
As Seen In
Trusted by Bangkok's leading media
Happy Customers
Real stories from people who've experienced our service
"“Absolutely beautiful flowers! The arrangement looked even better than the pictures. It arrived in just 3 hours and was perfectly packaged — such amazing service!”"
– Agneta
"“I ordered a cake and flower combo for my friend’s birthday and it was incredible. The cake was fresh, rich, and beautifully made. You can really tell everything is done with care.”"
-Somchit
"“This is hands down the best flower delivery service in Bangkok. The 3-hour delivery guarantee is real — my bouquet arrived right on time and looked stunning. Thank you UrbanFlowers!”"
-Pui
Behind the Scenes
A glimpse into the magic that happens in our studio
We Give Back
Every purchase you make helps our community. We donate 10 THB from each order to local Bangkok charities supporting children's education and environmental conservation.
Our Impact So Far
20,000+
Orders Delivered
฿120,000
Donated to Charity
"UrbanFlowers' support has helped us provide school supplies to over 500 children this year. Their commitment to giving back is truly inspiring."
500+
Children Helped
Frequently Asked Questions
Everything you need to know about UrbanFlowers
Ready to Send a Little Happiness?
Join thousands of happy customers who trust UrbanFlowers for their special moments
3-Hour
Same Day Delivery
100%
Satisfaction Guarantee
24/7
Customer Support