Free Delivery in Bangkok for Orders 1500 THB | 15%- 25% Off Larger Bouquets
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Frequently asked questions

Have questions? We are here to help.

What are UrbanFlowers' shop hours?

Our shop is open 24 hours, and you can order on our website. We deliver daily from 9:00 AM to 8:00 PM. However, we stop accepting same-day orders at 5:00 PM.

Where is UrbanFlowers located?

Our shop is on the 3rd floor of Taka Town, Sukhumvit 39, in Bangkok. Here’s our full address:
Urban Flowers Company, Co., Ltd.
555/28 Taka Town Soi Sukhumvit 39,
Khlong Tan Nuea Subdistrict, Watthana District, Bangkok 10110
For inquiries, contact us at +66621959586 or via email at [email protected].

Do you offer urgent delivery?

Yes! UrbanFlowers offers 3-hour delivery within Bangkok and nearby areas.

Do you deliver flowers to hospitals in Bangkok?

Yes, we can deliver flowers to hospitals across Bangkok. Simply provide the hospital name, patient name, and room number during checkout to ensure a smooth delivery.

Do you deliver outside Bangkok?

Currently, we only deliver to Bangkok and surrounding areas, but we are working to expand our services soon.

Can I pick a specific delivery time?

Yes, you can select your preferred delivery time when placing your order at checkout.

How do I place an order on your website?

Placing an order is simple:
• Browse our collections and select your desired flowers, indoor plant, gift basket, or cakes.
• Add the item to your cart and proceed to checkout.
• Provide your delivery details, select your delivery time, and complete the payment.
If you encounter any issues, feel free to contact our support team for assistance.

Can I customize my flower arrangement?

Yes, we offer customization options for flower arrangements. Contact our team to discuss your preferences, and we’ll create a bespoke bouquet just for you.

Are your cakes made fresh daily?

Yes! All our cakes are baked fresh daily by our professional pastry chefs, using only the best ingredients.

Do you accept cash on delivery?

No, we do not offer a cash-on-delivery option at this time. However, we provide a variety of secure payment methods during checkout.

Do you deliver flowers to offices and hotels in Bangkok?

Yes, we can deliver flowers to offices, hotels, or any other location within Bangkok. Just make sure to provide the complete address and contact details for the recipient.

Can I include a personal message with my order?

Yes, we offer a free greeting card with every order. You can add your personal message at checkout.

Do you deliver flowers for special occasions?

Absolutely! Whether it’s a birthday, anniversary, Mother’s Day, or any other special occasion, we’ve got you covered with beautiful flower arrangements.

Do you offer same-day flower delivery in Bangkok?

Yes, we provide same-day delivery flower delivery in Bangkok for orders placed before 5:00 PM.

What are the best flowers for birthdays or anniversaries?

Some of our most popular options include roses, lilies, and hydrangeas. Check out our Birthday Flowers and Anniversary Flowers collections for more inspiration.

Where can I buy fresh flowers in Bangkok with same-day delivery?

You can order fresh flowers with 3-hour same-day delivery at UrbanFlowers. We specialize in delivering premium flower arrangements across Bangkok.

Do you deliver flowers to Sukhumvit and other popular areas in Bangkok?

Yes, UrbanFlowers delivers to Bangkok, including Sukhumvit, Phrom, Phong, Silom, Sathorn, Phra Pradaeng, Samut Prakan, Thonglor, On Nut, Nonthaburi, Pathum Thani, Samut Sakhon and other key areas in Bangkok.

What is the best flower delivery service in Bangkok?

UrbanFlowers is highly rated for its fresh flowers, 3-hour delivery, and excellent customer service in Bangkok.

How can I track my order?

In your delivery email, you will receive a tracking code to follow your delivery.

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