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Order by 5 PMfor same-day gifting across Bangkok

URBANFLOWERS

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URBANFLOWERS MEMBERS CLUB

Gifting has
its rewards.

For the birthdays remembered. The thank-yous sent. And all the little reasons to make someone’s day.

Start with 5% back in points.

Join or sign in Explore the benefits ↓
Pink macarons and fresh roses in an UrbanFlowers heart-shaped gift box

A little more, every time

Your next gift starts here.

01

Make it yours

Create your account and sign in when you order. Guest orders do not earn membership points.

02

Give. Earn. Repeat.

At Member level, each eligible ฿1 earns 1 point. Points arrive when your order is marked completed.

03

Choose your reward

Redeem in your account: every 100 points creates ฿5 of coupon value. Use your reward within 90 days.

A Member-level example

฿2,000eligible product subtotal2,000points earned฿100towards a future order

Five levels of lovely

More thoughtful moments. More to look forward to.

Your eligible lifetime spend unlocks each level. The higher your tier, the more points you earn on future completed orders.

Member

5%

back in points

Unlock at
When you join
Keep your tier each year
No annual target
Standard Bangkok delivery
Free from ฿1,500

VIP

6.25%

back in points

Unlock at
฿15,000
Keep your tier each year
฿8,000
Standard Bangkok delivery
Free from ฿1,000

Elite

7.5%

back in points

Unlock at
฿35,000
Keep your tier each year
฿20,000
Standard Bangkok delivery
Free at any order value

Icon

10%

back in points

Unlock at
฿65,000
Keep your tier each year
฿40,000
Standard Bangkok delivery
Free at any order value

Legend

12.5%

back in points

Unlock at
฿120,000
Keep your tier each year
฿60,000
Standard Bangkok delivery
Free at any order value

Reward percentages describe coupon value, not cash back. Delivery eligibility and any additional service charges are confirmed at checkout.

Something just for you

An annual gift to enjoy.

VIP

Belgian Chocolate Bar

Gift value ฿350

ELITE

A box of six macarons

Gift value ฿590

ICON

A 90-minute spa experience

Gift value ฿2,500

LEGEND

A floral design just for you

Gift value ฿5,000

Annual gifts are assigned to qualifying members. Check your account for your gift and its status; our team helps arrange fulfilment or booking.

The useful details

Good to know.

Which part of my order earns points?

Points are calculated on the eligible product subtotal, excluding tax and delivery fees, and rounded down to whole points. Your current tier applies to that order; a new tier benefits future orders.

How do reward coupons work?

Redeem at least 100 points, in multiples of 100. Points leave your balance when the coupon is created. Each coupon is valid for 90 days, for one use, and is restricted to your account email. Check coupon conditions before combining offers.

When do points expire?

Your remaining points expire after 18 months without earning new points. Simply signing in or redeeming a reward does not restart that period. The account shows your available balance.

How do I keep a higher tier?

Higher tiers have the annual spending targets shown above. Membership is reviewed in January. If you have not met the target, there is a grace period until July to meet the required spend; otherwise your tier may be lowered.

What happens if an order is cancelled or refunded?

A cancellation or refund can reverse the points and eligible spend credited for that order. Contact our team if your balance needs checking.

For everything you love to give

Make your next gift count.

Join or sign in More questions? Visit our FAQ
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YOUR URBANFLOWERS

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A LITTLE HELP, FROM REAL PEOPLE

A little help? We’re here.

May & team
May & teamCustomer care · Bangkok

Choosing a gift or checking a delivery? Talk to our team in Bangkok.

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